Been ripped off by Red Letter Days?
If you’ve been ripped off by Red Letter Days because of the recent events, visit The Red Letter Days Ripoff Forum.
As I seem to get quite a flow of Google searches relating to Red Letter Days, I thought I’d link to this forum. The purpose of it is to allow customers and suppliers to discuss how they successfully made a claim and got a refund or managed to use their voucher. It’s been started by a disgruntled Red Letter Days voucher holder who never got to take advantage of the event he’d booked because of RLD’s incompetence at managing its own money.
See previous posts here, here and here for my thoughts on snotty Rachel’s failed business.
Edit: Oh yeah forgot to say, if you go post/comment, keep it useful and polite. Flaming RLD for being run by a bunch of slapheads is fun, but not very constructive so keep the Rachel slander here, close to my heart, rather than on Red Letter Days Rip Off!
January 10th, 2006 at 9:42 am
Cheers for the link to the forum, I am so annoyed at RLD as my girlfriend got me a voucher for a birthday after she’d been saving for ages.
April 9th, 2006 at 10:18 am
I have used RLD’s for years - but not any more - I have just had enough. My girlfriend bought me a voucher and I only had 2 months to book my experience. It expired by only a few days and RLD’s response was: “tough! thanks for you money, thanks for your hard-earned cash, thanks for for your years of customer loyalty, thanks for paying over inflated prices, now F*** off!”
RLD’s are good at hiding behind a clause and small print (expiry date) but very poor at customer relations.
After all, does the cash we pay them have an expiry date? No!
They should start and take more notice of their customers’ needs or someone else will come along and take their business from them.
- here’s an idea
RLD - rival company (orange alphabet):
- lets get all the disgruntled customers together and start our own rival company and take RLD down! - With over 100 people involved I am sure we could produce a fantastic company (taking advantage of viral marketing, over 100 enthusiastic brains, a heck of a lot of media coverage - as it is something which would go down in business and ‘people power’ history.
anyone interested? - we could compile a list of skils from all the people involved - e.g. marketing, PR, media, web design, advertising etc
lets do it!
April 28th, 2006 at 3:54 pm
Re. the rival company idea. I do believe it’s already been done. See http://www.directexperiences.co.uk
Good luck
Stewart
May 4th, 2006 at 9:51 am
Re. the rival company. Yes it has been done and it’s been going on from the year after Red Letter Days launched. But still their number one. What are you going to do.. take their name and along with it their power to convince the Santuary in London and the likes of such companies that you would not discourage their name. Trust me the amount of happy customer far out ways you guys.
Might I add that any company would go bust if they performed in such a way as you are suggesting, the uplift on experiances is mainlly controlled by the venues and their prices ( but I’m sure that an ”enthusiastic brain” such as your could have worked that out by simply noticing that not all prices are increased yearly.
In short if it’s that easy then why aren’t you famous and rich (….assuming that you are not as you have too much time to babble and complain)
July 20th, 2006 at 5:28 pm
Hi
I have justed posted my experience on: http://www.myfeedbackonyourbusiness.com, make sense to put it somewhere others will see it. People Power!
Jon
August 21st, 2006 at 2:27 pm
i work at rld and you guys are a bunch of loosers!!!!!!!!!!!! you actually know zilch!!!
August 21st, 2006 at 2:48 pm
Dear dear Kallie,
Thank you for confirming my impression that RLD will hire anything with a pulse as customer service.
Very grownup and mature response on your part, I’m impressed.
Much love,
Vero
July 2nd, 2007 at 4:07 pm
Well, I’ve tried ringing the number listed on their website for the past few days, but the phone just gets cut-off after selecting between option 1, 2 or 3 (it doesn’t matter which you choose).
I want to redeem my gift, but the dates listed only go up to the end of August (and I’m looking for first week in Sept).
Not at all impressed…..