South by Southwest 2009: Surviving a Week of Geekery

March 21st, 2009

I landed back in the UK two days ago, and I can already feel the most vivid memories of the week slipping away. Before any more memories disappear, better put pen to paper (figuratively, you know I rarely use paper) and note the salient points of South by Southwest 2009.

I arrived a day early to Austin on Wednesday night after a reasonably uneventful flight – just how I like them. The city was preparing for two weeks where everything changed; First, a week where geeks descend upon the city, then a week of musicians taking over every club, bar and hole in the wall.

On Thursday, once settled in, I met with the lovely Kara, an Austin local I met last year, who drove David, Rebecca & myself down to San Antonio for the day. We visited the Alamo and walked along the river, stopping by for our first Tex Mex lunch of the week (certainly not the last).

Friday, panels started slowly, but there was truly only one I wanted to see – Clearleft’s Paul Annett’s presentation entitled “Oooh that’s Clever! Unnatural Web Design” focused on the small delights designers can add when creating a site. He bravely invited volunteers onto the stage to reenact the Silverback App site’s parallax effect alongside a gorilla costume-clad Elliot Jay Stocks. A surreal start to what was going to be a surreal week.

The evening was just as memorable; The Boiling Pot on 6th is rather unique, in the sense that the crab, sea bugs & meat gets unceremoniously dumped on the table, everyone gets a bib and a hammer and the fun begins.

Sophie and Steve eating at the Boiling Pot, Austin

Saturday, panel topics ranged from “Tips for Making Ideas Happen” with Scott Belsky, “First year as a freelancer” with Thomas Myer to “Mobilizing your Online Community” (the worst panel I attended all week, I left promptly) and “Building your Brand with Web 2.0 Tools”. The latter had an excellent panel composed of Saul Colt (Freshbooks), Chris Brogan, Loic LeMeur (Seesmic), CC Chapman & Dave Delaney, but the excitement of SXSW caused them to behave like fratboys rather than an intelligent, knowledgeable panel for a good part of the hour. (Yes, I’m looking at you, Brogan!)

The evening was a whirlwind of events: Brief visit by the Diggnation party where Alex Albrecht was seen throwing (Adidas-sponsored) shoes at the audience, followed by a few hours at the Frog Design Party, ending up at the Belmont Lounge for a cocktail before bed.

Sunday morning started well with “Ditch the Valley, Run for the Hills”, moderated by the lovely John Erik Metcalf, on running a successful business outside of the San Francisco area. Opinions were divided, with Scoble suggesting a strong link with the Valley is essential to get a business off the ground, and others proving otherwise. (Louis Gray’s notes)

Next session was “Making Whuffie: Raising Social Capital in Online Communities” by Tara Hunt, which realistically I should have skipped on. It’s a great presentation, but one I had seen twice already.

In the afternoon, the “From Flickr and Beyond: Lessons in Community Management” and “Are PR Agencies a Dying Breed?” panels were enlightening, with more detailed notes to be blogged soon.

Monday’s first panel was “Beyond Aggregation — Finding the Web’s Best Content” with ReadWriteWeb ’s Marshall Kirkpatrick, Louis Gray, Gabe Rivera (TechMeme), Melanie Baker (AideRSS) & Micah Baldwin (Lijit) I’ll be blogging this one in more details too but here are Louis’ notes for an early look.

“Enough To Be Dangerous: Managing ‘Expert’ Clients” looked promising but somewhere along the way, I got bored by the duh-that’s-obvious statements and the misinformed observations about the use of Flash in business sites, and walked out to get some Austin sunshine onto my pasty skin and spend some time with new and old friends.

Tuesday, last day of the event, I went to the Great British Breakfast to shmooze a little with the Digital Mission brits. Returning to the Convention Centre, I’d had enough of the fluffy community and social media panels (How many of them? Simon counted) and thought I’d dive into a few topics I knew nothing about; Get Satisfaction’s Thor Muller’s “Welcome to Your Posthuman Future” provided just that. It was like jumping head first into Cory Doctorow’s “Down and Out in the Magic Kingdom” book.

After lunch, I attempted to get in the Kawasaki & Anderson keynote, but it was so crowded that I gave up and wandered the halls one last time. Hoping to finish the week on another unexpected-and-interesting note, I headed to the “DRM: The Fight Isn’t Over Yet” Core Conversation by Fred Benenson of Creative Commons, but Core Conversations are always very hit-or-miss and again, it wasn’t worth staying for.

The Media Temple Closing Party provided a great opportunity to meet new people, where I couldn’t help wondering where they/I’d been all week! It’s always that way,

Wednesday, the long trek home began, flying at 11am from Austin, spending a few hours around Charlotte airport and meeting Glenn Jones for a beer, followed by an overnight flight.

And now, I’m home. The South By Lurgy’s hit me and is holding one of my lungs ransom. But I’ve had a great week, I already miss many of the great people I’ve met and I’m ready to do it again next year.

If I were to make three recommendations to SXSW organisers for next year:

1. Identify the level of the panel more clearly:

Mark panels as Beginner, Intermediate or Advanced on the pocket schedule and ask speakers to stick to that level. The vast majority of panels I attended were far too Beginner level, which sometimes felt like a waste of time. The panelists aren’t necessarily to blame, as they aimed to be as inclusive as possible, but when every panel is lowest-common-denominator, it can be tricky to learn new things.

When I did find a slightly more advanced panel, I reacted just as Simon Willison did “For the record, the asychronous scaling panel is exactly the kind of meaty technical content I want to see more of at #sxsw” When I did find those panels, however, they made my day.

2. Don’t get greedy:

This year, there was a rumoured 12,000 attendees at the Interactive festival. To put it simply, that’s too many. Being refused from entering panels or made to watch a keynote from a second or third re-broadcast room is disappointing, having made the 9,000 miles round-trip to Austin. Having to trek over to the Hilton in the short break between panels was also less than convenient.

It’s great to see the event get more popular and I certainly don’t want it to be reserved for some sort of technical/social elite of the web, but the Convention Centre was creaking at the seams this year.

3. Keep the team in charge of wifi:

I must tip my hat to the team in charge of the wifi at the event. While it wasn’t completely flawless, it was a marked improvement on last year. I hear the AT&T network was a bit more spotty (my roaming mobile picked T-Mobile) and that mobile AT&T vans were brought into the area to boost the service levels for everyone. Someone clearly went out of their way to keep the wifi running smoothly – my bank account will thank you greatly when my data roaming bill comes through.

Finally, to all the wonderful geeks I met for the first time, or had the pleasure of seeing again: See you all next year!

How Stephen Fry lost Britain hundreds of man-hours of work

January 21st, 2009

Around lunchtime today, Stephen Fry, national treasure and Twitter celeb, announced that to celebrate having 50,000 followers, he would hold a challenge:

stephen_fry_challenge

He adds “There’s the competition in a nutshell below. Star it for reference. The prize will be good and sent anywhere in the world.”

Now I’m not quite sure what makes Stephen’s challenge more viral than any other Twitter-led idea but it’s been spreading like wildfire. It could be:

  • Wanting to be recognised as clever by such a high profile personality
  • The lure of the prize (as of yet unknown)
  • The sheer madness of the challenge (Have YOU tried fitting 50 L’s in 140 characters?!)

It’s fair to say that many man-hours were lost today whilst tweeters attempted to make up their own sentences. See for yourself on Twitter Search for the volume of inbound tweets to Stephen today.

This challenge is particularly sweet because there are no strings attached, just a bit of fun with the potential for a fun prize picked by a discerning geek. However, if a brand were to use this format for a campaign, you know what… I probably wouldn’t be too adverse to it! What about you?

And my attempt? I’m still failing because it’s far too long, but here’s what I’ve got so far: “Llewellyn’s llama lulled lamentably ill Lola’s lily & Lloyd lol’ed @ little Lola’s silly ballet flailing. Filling Lilly’s yellow lilo, he spells llastically: Billy tells & yells loyally”

Blurgh!

Kicking off 2009 with a new themeword: Impact

January 3rd, 2009

Nearly a year ago, I wrote about my #themeword for 2008, which was exploration. My objectives were to explore in four key areas; travel, business opportunities, new or unused skills and friendships/ relationships.

Owl photo by Aussie Flickr user AaardvaarkIn reflection, it was a good year. In fact, it was an amazing year. I could have done better in terms of travel; I did an awful job of going to new destinations to which I’d promised myself a visit! But I did well in balancing work and fun, with plenty of dinner parties and get togethers with friends throughout the year.

When I wrote about business opportunities exploration, in the back of my mind, I knew I would work for myself before the year was out, it was just a question of having the cojones to jump, so the latter part of 2008 has offered me a taster of what 2009 will bring.

So on with this year’s themeword. I’ve opted for one overarching theme, divided into three key goals, reflecting what Chris Brogan and many others have done.

In 2009

I hope that in 2009, I can use the knowledge I’ve acquired to make a difference. If I can help one business make a lasting impact on their customers, or help someone learn the true value of the communication tools I’m so grateful for, I’ll be a happy gal.

To put it into action, I want to create, lead and focus.

Create by pushing ideas beyond replicas of what’s been done elsewhere by someone else and produce something remarkable.

Lead by example in doing marketing work that is graceful, ethical and genuinely valuable to its participants.

Focus on the right things. With rivers of news and infinite numbers of social networks, with masses of potential projects, clients and events, in 2009 I will need to focus my attention, energy and abilities on the most important ones. After all, there’s only one of me!

Beyond this big picture, I’ve also got a few simple things I’ve promised myself this year, most more personal than the above.

  • Backup my digital life regularly and reliably
  • Host or go out for dinner with (non-business) friends at least once a month
  • Call my mom more regularly and book a trip to Canada before summer :)
  • Visit my sister in Paris when she heads there to study for a few months
  • Take (and publish) more photos on Flickr to remember important life events
  • Keep making homemade stuff like cards, liqueurs and tons of fresh cooking. It’s good for the mental health.

What’s your themeword for the year? Need inspiration? Try searching for #themeword on Twitter Search.

[Image: Owl photo by Aussie Flickr user Aaardvaark under Creative Commons]

Happiness at Christmas is…

December 24th, 2008

Yesterday, I asked fellow Twitter users what Christmas happiness was to them. I got a fun range of answers, so I thought I’d post them uncensored and as-is…

  • sherrilynne: Happiness at Christmas is knowing there are no deadlines for two whole weeks!
  • matthewpennell: Happiness at Christmas is a non-sequitur. ;)
  • davidcushman: time with your family
  • pascalw: is … letting your brain switch off, kick back & enjoy whatever comes your way. Avoiding clichés about kids (but that’s what I mean!)
  • JamesPearce: Happiness at Christmas is… packing everything into boxes and *undecorating* the tree. Oh. Wait.
  • TrudyYS: Happiness at Christmas is not knowing when it ends…
  • MelKirk: Happiness at xmas is seeing the smiles on everyone’s faces
  • mrjaba: Happiness at Christmas is family, booze and food, oh and racing grannies.
  • jodrell: Happiness at Christmas is… 2 cats, 1 wife and dinner starting at 1 and finishing at midnight :-)
  • lwarren17: Happi @ Xmas = knowing that leonelyn my sponsored little girl in philipines gets education thro http://www.p-c-f.org/
  • MartinSFP: happiness at Christmas is feeling like a kid again for a day or two; albeit a drunk kid…
  • pidpoid: …flaming buttcheeks
  • edent: Happiness at Christmas is pizza off paper plates (no washing up) pink champagne from the bottle (ditto). All spent with my new *WIFE*!
  • sookio: “Happiness at Christmas is…” giving my impossible-to-buy-for brother-in-law Two Ronnies cufflinks – my favourite gift this xmas
  • weaverluke: Happiness at Christmas is the spirit of family, blood or otherwise.
  • whatleydude – “happiness at christmas is ‘compulsory, signed: Whatleydude…” – LMAO
  • jopkins: …taking timeout to think about the past, present and future; realising what’s important and that you’re there with them ;-)
  • daryldarko: i’m sorry – “Happiness at Christmas is understanding that it is just another day.”
  • danielhunt: Happiness at Christmas is having more alcohol than you can shake a stick at, along with a suitably festive house party
  • mattlambert: Happiness at Christmas is having a sword fight with my Mum using the innards of left over rolls of wrapping paper… :D
  • lirontocker: “… celebrating Hanukkah” :)
  • purplekitten: …knowing you’ve tried not to make other people’s lives worse

And on this bombshell, I wish you all a wonderful Christmas, a relaxing time with family and friends. Enjoy yourselves, take it easy for a while, and then get ready to kick ass for 2009!

Twitter buys Summize: The PR tracking tool of the future?

July 15th, 2008

Today, Biz Stone confirmed that Twitter has acquired Summize, which used to crawl online reviews and blog discussions to create summarized reviews of music, movies, books and more. Or so says CrunchBase.

To be perfectly honest, I’d never heard to Summize until Twitter kept crapping out, and Summize was the best option to find out @replies and snooping on what people are saying on any given topic. And now, it’s joined that big happy Twitter family – or at least, 5 out of 6 Summize staff have.

I’m wondering what purpose Summize will serve in the future, other than an improved search and replies tab. Imagine if PR companies turned their megaphone the other way, using Summize as a way to get genuine, candid feedback from the community? Odds are Twitter could find a way to monetise that while keeping the end-consumer service free and accessible.

The web is rife with shouty public relations, it’d be a refreshing change to see companies use honest, simple tools to communicate with their users.

On the topic of Twitter and scalability

June 2nd, 2008

Talios: “I wonder if Scoble could be used as a scalability term. “This application support five 9’s and is fully scobalable.”

Why Twitter is so unbelievably awesome

April 18th, 2008

Anyone who’s witnessed a typical weekday for me will have noticed my slight addiction to Twitter, a service that simply can’t be explained and has to be experienced.

But in my attempt to justify the thousands of updates I’ve posted on it, I’ll highlight a few amazing ways Twitter has helped me and those around me this week.

  • It helped me discover how other bloggers felt about being accosted by PR agency, resulting in an article for The Blog Medic called “Marketing Ethics: Ten ways to piss off a blogger”.
  • An ad hoc conversation led to a friend getting a job offer, and the entire conversation up to scheduling an interview call happened over Twitter.
  • It allowed me to find a couple of new contracts for Pepsmedia redesigning blog templates & site launches.
  • Since SXSW, I’ve managed to stay in touch with many of the lovely people I met there without going through the usual “ok I’ll reply to that email later”, where later becomes never. By keeping it bite-sized, Twitter makes it easy to stay in touch.
  • I’ve found amazing support for the idea of SocialMediaCamp in London in July through fellow Twitter users who are interested and can provide skills and contacts I wouldn’t have had access to otherwise.
  • A few people offered sound advice with regards to the process to setting up a limited company, again calling on the experience of others.
  • It was the fastest channel through which I heard about Russell’s decision to stop developing Mowser on Monday night.
  • It’s a great way to swap kitty photos with Mel Kirk :)

So there you go, it’s a business resource like no other, a great communication tool and an entertaining place to have water cooler conversations with like-minded people.

The Twitter backlash begins: Welcome to a world of pain and spam

April 11th, 2008

A couple of days ago, Hugh quit Twitter to work on writing his book. Now I’m considering quitting Twitter, but nobody’s signed me up for a book.

The reason? Spam, spam, eggs, bacon and spam. Well, without the eggs or the bacon. The sheer volume of new followers I’m getting these days who are blatantly spammers is getting increasingly frustrating. Sure, I can block them one by one, or simply ignore them, but if Twitter could implement a “flag as spam” a la Blogspot, then we could help each other and avoid 10,000 other users getting the same spammy follower message.

Such a pain, Twitter spam takes over my inbox

To add to the frustration, a friend pointed out that spam followers could very well use your RSS feed to create random copy for spam emails or blog comments in the future. I haven’t come across it yet, but I wouldn’t be surprised if it’s already happening.

I guess for now, the less drastic route for me to take will be to create a rule where all notifications of new followers will go straight into a mark-as-read folder. It won’t solve the problem that my feed could end up as spam material for some unscrupulous asshole out there, but it’ll have to do for now.

What this means is that if you start following me and you want to have a conversation, you’ll need to send me a message @vero for me to react and add you as well. Crappy, but it’s the best solution I can think of.

Anyone got a better idea?

The web 2.0 crowd is a fickle one: How do you keep your users?

February 18th, 2008

Jaiku experiences downtime tooThis evening, looking at the activity on Twitter, I was fascinated to see how quickly the usual Jaiku crowd had migrated. For those who haven’t noticed, Jaiku was showing a big fat 502 Bad Gateway error for a number of hours before it was replaced by the Jaiku birdie telling us that busted hard drives were to blame for the downtime.

Now, Twitter is notoriously flaky and known for going up and down more than a kid’s see-saw in a busy park in midsummer. Yet, everyone flocked over as the default alternative to Jaiku. If it wasn’t Twitter, it would have been something else. Pownce? Facebook? Seesmic?

In a magpie-like fashion, the web 2.0 crowd will look for the next shiny thing. I know. I’m one of them, and I sure as hell am guilty for chronically creating accounts on every new service, just to promptly ditch it and move on.

So what makes a service people come back to? A site that makes it past the 12-18 months “best before” date? Or are all new web 2.0′ish services destined to peak quickly then die just as fast? Lots more thoughts to add on this, but first, I’m interested to see what everyone else thinks.

I’ll leave you on this thought… What if Twitter and Jaiku were down at the same time? Would the world collapse? Or would everyone’s productivity increase by 200%?

For now, I must go tweet about how sick I am of packing boxes. It’s more bearable than it was some years ago but it still bites.

Mobile World Congress, Barcelona

February 9th, 2008

Tomorrow morning, really bloody early, I’ll be heading off to Barcelona to attend Mobile World Congress, an event of gargantuan proportions (from what everyone tells me). I’ll be blogging as much as possible on the Taptu blog and twittering away*. If I’m lucky, I should have the time to post a few videos to my Qik profile.

If you’re also attending Mobile World Congress, then pop by and see me at the Taptu stand, 7D42, in hall 7 and join me for a coffee or a beer!

[* Thanks to Alex Payne at Twitter, I now have the username Vero, which uber-rocks!]