Tag Archives: public relations

Why Twitter is so unbelievably awesome

Anyone who’s witnessed a typical weekday for me will have noticed my slight addiction to Twitter, a service that simply can’t be explained and has to be experienced. But in my attempt to justify the thousands of updates I’ve posted on it, I’ll highlight a few amazing ways Twitter has helped me and those around [...]

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Ford Marshall Service: Don’t let them wash your car

I’m really miffed with Ford in Cambridge. This week, I took my fab little red Ford Ka, which is about to turn one year old (7,000 miles on the clock, running like a dream) for its first yearly service. I bought it last year, got a great deal (literally, 25% off the original showroom price) [...]

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Gary Vaynerchuk: Tech World 2008 = Hip Hop 1985

Gary Vaynerchuk, for those who don’t yet know him, is the guy behind, in front and all around Wine Library TV. He’s a raving looney, a totally loveable geek but most of all, a rough diamond of community relations amongst the world of overly polished marketing bullshit. He says things as they are and has [...]

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Your call is important to us: Seven tips to use when dealing with customer service

We’ve all had situations where we’ve needed to call the customer service number for a product or service where either something’s gone wrong, or we’re dissatisfied with what’s happening. It’s normal for that to happen considering the amount of goods and services we consume in a year. Some products are bound to be duds sometimes. [...]

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Email marketing software: The good, the bad and the downright ugly

Back when I worked in email marketing, I kept meaning to write about what it’s like to work in that field and what applications have blown my mind, or been the bane of my life. In March, I wrote an article for the Digital Web magazine about the Seven Deadly Sins of Email Marketing, but [...]

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