On December 11th, it was flagged up to me that our account had been debited by British Telecom for an unusually high amount. The cheeky bastards had helped themselves to £233 my money via Direct Debit, when the monthly amount I expected to be taken every month was a measly £10.49. The reason behind it [...]
Complaint Letter follow-up: British Telecom (sort of) sees sense
A week ago, I shared my complaint letter to British Telecom with readers, and it seemed to have had an impact! Many of you seem to have had issues with either BT as well (some sound far worse off than me!) and others with Direct Debit in general. On Tuesday morning, I turned my phone [...]
Complaint letter: BT stole my Christmas shopping money
[Updates at the bottom...] Today, I’m pissed off. I’m really pissed off. British Telecom, lovingly known as BT, is the largest provider of all things fixed phone line in the UK. Like a bully nicking your lunch money, BT has gone into my bank account, using our Direct Debit authorisation as an excuse to debit [...]
So I thought I’d talked myself out of getting an iPhone
When the iPhone came out in the US, I was drooling at the thought of getting one myself. When the UK contract deals were announced, and I started hearing about the difficulties people were having as far as upgrading to 1.1.1 while keeping their hacks, I got cold feet. I convinced myself that while I’m [...]
Tell me what you think of the mobile web
Do you work in mobile? Do you have questions about mobile phones? Do you have an opinion on mobile phones of today? (Who doesn’t!) Tomorrow, I’ll be hosting the 94th Carnival of the Mobilists, a big roundup of news and posts in the week about the mobile world, over on Taptology, the Taptu blog. I [...]
mobileCamp London
I’m spending the weekend in London for mobileCamp, a sort of ad-hoc gathering of people who work with mobile, or just outright love them. I’ve already posted a few pics on Flickr, and will add more throughout the weekend. The first panel was on the topic of S60 Web Widgets, which was a bit on [...]
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