If you’ve come here tonight looking for brilliant marketing insight or the usual stuff, you may be disappointed. Meanwhile, if you’re looking for fluffy-tailed kitty cats frolicking in the garden, then you’ve come to the right place!
This is what summer should be like 
If you’ve not yet met Jack and Rose, here’s what they were like at the age of nine weeks old.
Earlier this month, I announced that I was giving away five fun gifts to celebrate my blog’s five years. Each of the gifts represents an aspect of my personality and what I’ve been blogging over the years; Geeky, funky, practical, foodie and artsy. (No, they’re not five of the Seven Dwarves, before you ask)
It’s taken me a bit longer than expected to pick winners. Who knew cats would be so adverse to making choices! (Seriously, they either fell asleep on the papers or tried to eat them…)
So with no further delays, here are the winners:
Geeky:
The ticket to the FOWA UK Tour was won by Kat of Safety Goat fame.
Funky:
The three sets of Spin Collective vinyl wall stickers were won by William, Neil and Terence.
Practical:
Eric and Dan won the two SpinVox voice-to-text voicemail accounts.
Foodie:
Adam won the opportunity to have a recipe of his choice immortalised by Niall Harbison on Look & Taste.
Artsy:
And finally, Angela has won the Blurb book gift certificate!
Congratulations to you all, I will be in touch soon to put you in contact with the provider of your goodie
New mothers apparently say that after they hold their newborn in their arms, they forget almost all the pain of the laborious process (literally!) that preceded. I think this week, I can see what they mean.
On Saturday, April 25th, the second SocialMediaCamp London was held at Wallacespace St Pancras after a long gestation period. The event itself is fairly simple; BarCamps are “unconferences” and therefore there are no speakers to book and manage. 
The venue is fabulous and the team there make my life incredibly easy by being such a well-oiled machine. The only pain was the sponsorship issues I encountered, which was resolved by making the event a single day instead of the original intended two days.
In general, the event was fantastic; there were some stellar presentations, on topics ranging from “What to do with a corporate Twitter account?” to “Porn & social media: A practical guide to working with ‘adult’ content” and a discussion on LARP to one on how to help PR agencies collaborate better with bloggers (”PR agencies want your soul”). The weirdness of presentations can pretty much be summed up in a single photo by Neil Crosby.
The day was topped off by what I hear was a comedy Scavenger Photo Hunt, organised by Kat Neville. “I hear” because by that point, my knees had turned to Jell-O and so had my brain, so I had to skip on the photohunt, as brilliant as it seemed.
A few days from the event now, and I’m still basking in the glow of a great day, filled with new and known faces, creative ideas & suggestions. I’ve pretty much forgotten about the faff of the weeks leading up to the event and am already thinking about doing it again.
As far as the homepage of my blog is concerned, this is where the post ends. If you’re interested in a few contentious aspects of the event, then read on.
Since organising the first SocialMediaCamp London in October, I’ve been trying to convince myself that I don’t have the event planning bug. No no no, I don’t need to spend time organising events. Must focus on running my new business. Right?
Well… it’s not working, I’m finding myself daydreaming about hearing more people’s views on the weird and wonderful industry we spend our days (and nights, and weekends) immersed in. And somehow, I’ve found myself leading two upcoming events:
First, a second SocialMediaCamp London, which we’ll be holding at the same gorgeous Wallacespace St-Pancras venue as last time on 25-26th April. The first round of tickets went out on Thursday morning, disappearing in all of 9 minutes. I feel like a mother who has to choose between her children, being contacted left, right and centre by people who didn’t manage to get a ticket but want in! Thankfully, there’s another round of tickets on Monday. I simply can’t wait for our two-day event, as last time, not only were presentations great, but the people I met were also brilliant. The challenge is to survive two days!
The second event is only just beginning to take shape; Cambridge Geek Nights. There have been Geek Nights in Oxford for some years now, and replicating the evening gathering concept here in Cambridge seems to have some potential. No venue or date has been decided yet, but it will hopefully become an opportunity for geeks, entrepreneurs and freelancers to get together to exchange ideas, meet potential new connections and people to work with. I view it as an opportunity to get together, without suits or sales pitches. Plus it involves drinking beer. Geeks are always up for beer.
In fact, if you’re interested in CGN, leave a comment or @vero me and I’ll ensure we keep you updated when we pick a date for the first one!
I suppose it’s a bug I can’t fight – I love getting people together, whether it’s for dinner parties or social events, so hopefully you’ll join me at either of the above. But for now, I need some sleep!
Yep, you read right. I’m selling my gorgeous little red Ford Ka.
Wondering why? I’m just upgrading to something slightly bigger (a 5-door Fiesta) and rather than part-exchange it, I want to first try to find a new home for it. It’s still in absolutely pristine condition inside and out as I’ve taken great care of it so here’s the spec:
As it’s under 2 years old, it still has over a year’s manufacturer warranty, which means that in the unlikely event of a crash, the exits can be located here, here and here any problems, they will be fixed for free by any Ford dealer.
It’s such a cheap car to insure, and it’s been absolutely faultless so I have no doubt it’ll be a great car for whoever buys it. Now, what you wanted to know… How much? Well, looking at the other Ka’s advertised, this one is better spec and newer than pretty much any on sale. However, I won’t price it any higher than the others, so I’m looking for £4990 for it.
I’m based near Cambridge so I hope to find a buyer who’s able to come pick it up from mine. Ideally, I’d be looking to hand it over at the end of March, since that’s when my Fiesta should arrive, but we can work something out if you need it sooner.
Drop me a line on vero@thatcanadiangirl.co.uk or give me a call on 07875 540 945 if you’re interested.
Earlier this week, I announced that the planning for the second SocialMediaCamp London was beginning to take shape.
In October 2008, 100 geeks, creatives and social media’ites gathered for the first SMCLondon, which was both a success and a hell of a lot of fun. So we’re doing it again in April, and we need you!
Find out more about what’s happening on the SocialMediaCamp blog, but if you want to get involved, here are some of the responsibilities to be assigned; Sponsor wrangler, Backchannel boss, Venue scout, T-Shirts & Stickers master, Food czar, Badges & signs design artist, Evening drinks & Saturday night happenings rockstar, Video streaming guru, Event cheerleader & promoter, etc…
If you want to help out, email me on vero@thatcanadiangirl.co.uk with a note on what you’d like to do, and remember that all help, whether beforehand or on the day, is welcome! I’ll be posting the sponsorship information soon, so if you think your boss (or you, if you’re the boss!) want to contribute a bit, get in touch and I’ll send you the sponsorship pack.
Last time, tickets went like hotcakes and all hundred were gone in under 3 hours, so if you want to attend, be sure to sign up to the newsletter (in the left sidebar) so you can be first to find out when the tickets will be released!
The past few weeks have been a bit surreal, with much of my life seemingly happening with the Sky+ fast forward button stuck on 12x speed. Tonight, however, I’m taking a moment to step back and appreciate how many cool little things are happening…
Little Peps grows up
Last week, Pepsmedia became Pepsmedia Ltd. Sure, in practice, it’s just a piece of paper and a few quid less in my pocket, but in my mind, it’s the beginning of great things to come. By no means is everything going to change overnight, but I’ve realised how passionate I am about blogging and about giving a step-up to those around me who would benefit from blogs or social media as a tool to promote whatever their passion is. My dad was a high school teacher, and I suppose this is the teacher in me coming out. I love seeing others succeed, like a proud parent wiping a tear during their daughter’s first school play.
For this reason, I’ve started offering my services more actively as social media consultant. If you or your company need to find your bearings in social media, a week-long crash course or a day spent sprucing up some stunning ideas you’ve had might be the step-up you need.
Hello?? I’m on the phone!!!
I’m always surprised anyone still wants to hear me talk, since they usually can’t shut me up, but last week, it’s with great pride that I accepted a spot as speaker at Future of Mobile, a Carsonified conference, in November. I’ll be there alongside some fantastic speakers and fascinating people so if you work in or are interested in mobile, I hope to see you there.
Gobsmacking stats
Following last month’s letter in the pond going a bit viral and stepping on PR people’s toes with my open letter to public relations agencies amongst other things, my stats have gone through the roof.
A little bird tells me that my Wikio rating isn’t so bad next month either. So whether you’ve just popped your head in for the first time, or have been a long time reader, thank you for being here.
Guest writing at Enterprise Nation
Nothing excites me like talking about watching budding ideas turn into real life projects, and I shared a few thoughts on working with remote teams on Enterprise Nation, a site filled with valuable resources for those planning their first personal business.
The home office takes shape
A few weekends ago, we attacked a mountain of build-it-yourself shelves and desks from IKEA, making sense of some of the space we have in the house. To complete my newly refreshed office, I bought a fabulous poster from Tim Walker at the Design Museum Shop, which I thought was just gorgeous! The perfect girly touch now that I’ve kicked Andrew out of the room.
Four years of marriage
On July 8th, Andrew and I celebrated 4 years of great times together! I’m blessed to have found such a great life partner, who also makes a great business partner. Every day I think of how lucky I am, and hope we can be as happy as both his parents and mine are after many more years!
What now?
Ok, I’m getting unbearably gushy, so I’ll stop here. But one final thought… As a child, I used to think that if you got too happy on the inside, it was possible to explode. I guess I’ll be finding out soon whether you do blow up from enjoying your life too much over the next few weeks, if things continue at this rate. Even the weather’s been playing along these days, what more could a girl ask for!?
The past few weeks have been pretty hectic at Pepperrell Mansion, and I realise personal updates have been few and far between (as my mom regularly reminds me).
About three weeks ago, we had Tommy, Trisha and little nearly-3-year-old Emma over for a week from deepest darkest Scotland (not really, somewhere between Glasgow and Edinburgh. They even have electricity there.) We went to Colchester Zoo, Andrew’s parents’ house in Kent, and had numerous BBQs to take advantage of the good weather.
Somewhere during that week, I attended Fuel Conference, organised by the fab team at Carsonified where I met a whole new bunch of new people, saw some great friends and got many new ideas I need to start acting upon.
Then last weekend, we popped down to the inlaws’ house to see our adorable new niece Evie, who’s a few weeks old yet kicks like Beckham in his prime.
On Wednesday night, I hastily packed my suitcase for a whirlwind visit to Amsterdam on Thursday and Friday, attending the Mobile Social Networks & UGC Conference with a few work colleagues. And yes, we walked by the red light districts and saw “coffee shops”, and no, it’s not really much to see so don’t get over-excited.
On Friday night, I dropped my suitcase and swapped my stuff around to head off to London early on Saturday morning (by which point Andrew has started greeting me with “hi, do I know you?”) I attended MediaCamp London, an event organised by Chris Hambly at the SAE Institute.
If you’re wondering what happens at BarCamp-style unconferences, Nic Butler aka Loudmouthman (and yes, he lives up to his name) Qik’ed a few videos (including Steve Lamb’s presentation on social media in the entreprise) so have a look. Here are all the photos taken by Chris as well.
Met some great people there, Ben, Vicky, Jof, Judith, Melinda, Nic (and many more, I need to dig out the biz cards we swapped).
SpinVox sponsored the event, and made quite an impression, with many people asking existing users (such as myself) to show off the rather awesome service.
So today has been a braindead, chill out and tidy up spend time with Andrew day. A simple BBQ for dinner, and now, time to watch Juno on the Apple TV while sipping a mandarin and mango cocktail.
Ciao!
In early January, Chris Messina and many others kicked off the new year with “theme words”, ideas that should help them focus their efforts.
I thought I’d share the #themeword I picked a month ago and have been following since. It’s “exploration”, in every sense of the word.
Exploration in the travel sense. I want to see more of Europe. I’ve been in the UK for some years now but haven’t had a varied holiday track records, going mainly to Canada to see the family and Menorca for a touch of sun. I want to see the Italian countryside, check out the Scandinavian winter to compare to the Canadian one, see more of France, especially the South. I unquestionably want to fly out to New Zealand to see my sister during her stay there, and I want to give some parts of the US another go, even though I’m not so fond of Maricans.
Exploration of business opportunities. Last night, while invoicing a few older pepsmedia clients who have ongoing hosting contracts with us, I realised how far I’d come in confidence, knowledge and general business sense since we started. Every year, every month, I can see that we’re producing better projects, making clients happier and feeling more in control of our business. It’s hard work, but it’s genuinely enjoyable and rewarding. I look forward to another year of growth and new ideas, pushing myself further than before.
Exploration of skills and abilities that are currently nascent or unused. I know too well that it’s easy to sit within your existing comfort zone and use exclusively the skills you already master. It allows you to look good, always in control, but it doesn’t take much to fall into a much-dreaded routine. As my inspirational and downright wonderful grandfather always showed me, you stay young by continuing to learn. There’s a world of possibilities out there, and I don’t see a reason to stop now.
Exploration of my friendships and relationships. There are so many great people in my life with whom I don’t spend enough time, I want to take advantage of our soon-to-be new house’s dining room and back garden to have as many dinner parties, bbqs and social get-togethers as possible, enjoying life and good company.
While exploring – and my life in general – seems to be about more, more, more, faster, faster, faster, I also want to think in terms of less and slower. Taking me-time to breathe and think and focus myself. Eating better, at the dining table and without the tv on. Having evenings where both Andrew and I can relax without worrying about work to be done.
So far, it’s looking like it’ll be a good year… What’s your themeword?
Today, I’m getting out of the way and giving the blog limelight to my old work colleague and fantastic friend Tom Crinson. He’s the nicest guy I could have ever worked with, but he’s also completely bonkers and going on a life-changing trek up the Kilimanjaro in a few days. Here’s his interesting customer care story…
I am going on a walk. A very big frickin’ walk, up a very big frickin’ hill (Kilimanjaro). I am scared. However, I am about as well prepared as I can possibly be, I have decent kit which has cost a small fortune, I have been training a lot, which has hurt. However the biggest shock of it all so far has come from a customer services experience. This is what happened:
The trek is only a few days away and I am getting my kit together to run through final checklists etc. and I suddenly remember that after the trek I am going on a safari as well! As girly as it sounds, I have nothing to wear! I have been so focussed on the trek I had forgotten about it. Literally nothing I have would be good enough for the African savannah, and I start to panic. Mainly as I don’t have a day free to go shopping on to get kit, and it’s the middle of winter here, no shops are going to be pimping their summer wares just yet!
So panic sets in, I reach for the magical box which contains the internet (it is shiny and silver and has an apple on the front) and type in “Safari clothing”, up pop lots of results. Clicking about I find some shirts that look like they are up to scratch for 40 or so of your english pounds. £40! For a frickin beige shirt?? Holy jesus mary mother of poo no way am I paying that. Remembering that some of my walking trousers are from a company called CragHoppers I thought I would give them a go. Perfect. Good quality shirts with UV(blah) protection and stuff. £15. Now were talking. Ordered two of those and two pairs of walking trousers that zip off to form shorts for a measly £70. A-mazing. Value and quality I know I can trust.
Confirmation email time. Oh yes, this gem: “Please note: We are currently experiencing some delay in the dispatch of orders. Therefore your order may take slightly longer to arrive. Please be patient and bear with us at this busy time.” Appears in it! Not a single mention of this on the site, only after my money has been taken do they mention this. So I call them up….“Err.. WTF?” to hear an amazingly friendly voice which belongs to a nice lady called Dawn at the other end of CragHoppers’ customer services line.
She explains to me how their system went down over Christmas and that they are going mental trying to get the back orders through. “But I’m off on friday!” I say, “Fear not” says she, and about an hour and a half later, the wonderful wonderful woman has somehow managed to get their warehouse to dispatch my order that day. Literally ordered Sunday night, panicked Monday, goods arrived Tuesday. Brilliant.
I don’t think I have been so amazed by a customer services department before. She could have just told me to go away there was nothing she could do, but she went out of her way to help me and for that I am unbelievably grateful.
Thank you thank you thank you! I am now a teeny bit less stressed!
