that canadian girl

Lately, I’ve been meeting tons of great owners of small businesses with fantastic ideas, boundless enthusiasm and passion for their work. What struck me was how poorly equipped they were, technologically speaking. From working with computers that only booted when they felt like it, printers that had to be coaxed into cooperating and accounting still [...]

I was making dinner the other night; salmon fillets wrapped in parma ham, steamed in the oven with a bit of wine and broth, with a bashed-up Vivaldi potatoes in a wasabi mayo dressing and some nice green beans. I popped the salmon in the oven hoping it would turn out right, hoping the parma [...]

[See updates at the bottom of this post] This feels like groundhog day. British Telecom has managed to screw up yet again. Last time, they pissed me off to about a 4 on a scale of 1-10. But this time, I’m not sure the scale even stops at 10. BT has somehow managed to get [...]

Last week, I was kindly invited to attend LeWeb 09 as official blogger. LeWeb is a yearly, two-day conference in Paris, which takes a deep look at the web now and in the future. It’s a frenzied opportunity to meet new people, see old faces and hear great talks. While watching the world go by [...]

When I started writing this, I was waiting, seething, for someone at Hewlett Packard to pick up the phone to answer a query I had. As I waited, I had to grit and bear, listening to the second most annoying hold music I’ve ever heard. HSBC wins for the worst hold music hands down – [...]